FAQ'S

What box will I receive first?

The first box you'll receive will be Pirates. You will then receive a different box each month.

 

Can I buy a one-off box?

 

Yes! We sell single boxes which are perfect as a gift or if you just want to try us out. Take a closer look at what you get here.


 

How much does a box cost?

 

A gift box is priced at £13.95

We have a choice of 3 subscription plans.

  1. Month-to-month is priced at £13.95/month

  2. Our 6 month package costs £81 which works out at £13.50 /month

  3. Our 12 month package costs £156 which works out at £13 /month

 

 

When will I be charged?

The first payment is taken at the time of purchase. Following months payments are taken on the date you placed your first order.

How much is postage?

All boxes are posted on the first Thursday following the order being placed. They are posted 2nd class Royal Mail and should arrive within 3-4 days.

Shipping in the UK is FREE

Do I need to confirm my delivery address?

 

If you are purchasing a subscription you must confirm your delivery address. You can do so by updating this form.

 


When will my box be posted?

We typically post your first box 1-2 days after the order has been placed. From month 2 onwards we post on the first Wednesday after your billing date. For example, if your month 2 payment is taken on a Monday, the box will be posted on the Wednesday.

Do you deliver overseas?

 

Unfortunately not at the moment. If that changes we will make an announcement


 

What if I need to change the delivery address?

Please get in touch at hello@minimonstersbox.co.uk and we will update your details


 

How do I cancel my subscription?

 

If you would like to cancel your subscription please contact us at hello@minimonstersbox.co.uk


 

What if there is a problem with my box?

 

Please email us at hello@minimonstersbox.co.uk or through our social channels and we will get back to you ASAP to help resolve any issues.

 

Where can I find the colouring sheets?

We have two Mini Monster colouring sheets. These can be downloaded and printed at home, allowing your mini monster to get creative with their colouring, whilst working on their fine motor skills. They can be downloaded HERE.

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